PRIVACY POLICY

Last Updated: November 10, 2025

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at service@aminosupply.com.

At Amino Supply LLC, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information received and collected by Amino Supply LLC and how it is used.

Research Use Only Disclaimer

All products sold on www.aminosupply.com are intended for research purposes only and are not for human consumption or clinical use. By creating an account and purchasing from our website, you acknowledge and agree to use our products solely for legitimate research purposes.

Age Requirement

You must be at least 21 years of age to create an account and purchase products from Amino Supply LLC. By using our website and creating an account, you confirm that you meet this age requirement.

Information We Collect

Log Files

Like many other websites, Amino Supply LLC makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons

Amino Supply LLC uses cookies and similar tracking technologies to store information about visitors’ preferences, record user-specific information on which pages users access or visit, and customize web page content based on visitors’ browser type or other information that the visitor sends via their browser.

Types of Cookies We Use:

  • Essential Cookies: Required for the website to function properly, including shopping cart functionality and account authentication
  • Analytics Cookies: We use Google Analytics and similar tools to understand how visitors use our website, which helps us improve user experience
  • Marketing Cookies: We use Facebook Pixel and other marketing tools to measure advertising effectiveness and provide relevant advertisements
  • Preference Cookies: Store your preferences and settings for a personalized experience

The website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via email or SMS, if you have opted in to receive such communications.

Third-Party Analytics and Advertising:

We use third-party services such as Google Analytics and Facebook Pixel to analyze website traffic and improve our services. These services may use cookies and similar technologies to collect information about your use of our website. This information may be shared with other Google and Facebook services and used to contextualize and personalize ads on their advertising networks.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites. Please note that disabling cookies may limit your ability to use certain features of our website, including the ability to make purchases.

Email and Personal Information

Amino Supply LLC collects information about the use of our website to provide a secure and personalized experience. An account is required to make purchases on our website.

This information includes:

  • Customer name
  • Email address
  • Shipping address
  • Billing information
  • Phone number (optional, but required for SMS communications)
  • Date of birth (for age verification purposes)
  • Purchasing records and order history
  • Shopping patterns and preferences
  • Account login credentials (encrypted)

We collect this information when you:

  • Create an account on our website (required for purchases)
  • Place an order with us
  • Subscribe to our newsletter or opt in to SMS communications
  • Contact us with inquiries
  • Participate in surveys or promotions
  • Leave product reviews or feedback

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Verify that you meet our age requirement (21+)
  • Communicate with you about your orders and account
  • Provide customer service and support via email, phone, or other means
  • Send you special offers and information related to Amino Supply LLC and products you have purchased or shown interest in (if you have opted in)
  • Send order confirmations, shipping updates, and transactional emails
  • Send SMS notifications about orders and promotions (if you have opted in)
  • Improve our website and customer experience through analytics
  • Display and manage customer reviews and testimonials
  • Prevent fraudulent transactions and protect our business
  • Comply with legal obligations
  • Enforce our Terms and Conditions

Disclosure of Your Information

We do not sell, rent, or loan your personal information to third parties without your permission. We value your privacy and will only share your information in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers include:
    • Payment processors for secure transaction processing
    • Shipping carriers (USPS, FedEx, UPS, and other major postal services) for order fulfillment
    • Email service providers (Lead Connector) for transactional and marketing communications
    • SMS service providers for text message notifications (if you have opted in)
    • Website hosting and e-commerce platform providers (WordPress/WooCommerce)
    • Analytics providers (Google Analytics, Facebook)
    • Review platforms for collecting and displaying customer reviews
  • All such parties are required to keep your information confidential and use it only for the purposes for which it was disclosed.
  • Legal Requirements: We may disclose your information when required by law or to protect our rights, property, or safety, or that of our users or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

IMPORTANT: All categories of information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

Marketing Communications

Amino Supply LLC uses Lead Connector to manage our email and SMS communications. We may contact you with:

  • Order confirmations and shipping notifications (transactional, cannot opt out)
  • Special offers and promotional content
  • Product information and updates
  • Newsletters
  • Abandoned cart reminders
  • SMS notifications about orders and promotions (requires separate opt-in)

Email Communications:

By creating an account, you may receive transactional emails related to your orders. You can opt in to receive marketing emails during account creation, checkout, or at any time through your account settings.

SMS Communications:

SMS communications require separate opt-in. You may opt in to receive SMS messages during account creation, checkout, or by texting a keyword to our designated number. Standard message and data rates may apply. Message frequency varies.

How to Opt Out:

You may opt out of marketing communications at any time by:

  • Clicking the “unsubscribe” link in any marketing email
  • Replying STOP to any SMS message
  • Updating your communication preferences in your account settings
  • Contacting us at service@aminosupply.com

Please note that even if you opt out of marketing communications, you will still receive transactional emails and SMS messages related to your orders and account (such as order confirmations, shipping notifications, and account security alerts).

Third-Party Services

We use the following third-party services on our website:

  • Google Analytics: For website traffic analysis and performance monitoring
  • Facebook Pixel: For advertising measurement and optimization
  • WordPress/WooCommerce Plugins: Various plugins may collect data to provide functionality such as security, performance optimization, and enhanced features

These third-party services may use cookies and other tracking technologies. We do not partner with third-party ad networks that display advertisements on our website. However, we may use retargeting and advertising services (such as Facebook Ads and Google Ads) that display our advertisements on other websites based on your prior visits to our website.

Customer Reviews and Public Content

Amino Supply LLC may collect and display customer reviews and testimonials. By submitting a review, you grant us permission to:

  • Display your review on our website
  • Use your review in marketing materials
  • Share your review on third-party review platforms
  • Publish reviews collected from external review platforms on our website

Reviews may include your name, location (city/state), and the content you provide. We reserve the right to moderate, edit for length or clarity, or remove reviews that violate our review guidelines, contain inappropriate content, or violate our Terms and Conditions.

If you wish to have your review removed, please contact us at service@aminosupply.com.

Security

Security

With respect to security, we use industry-standard encryption technologies when transferring and receiving data from visitors on our website. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Payment Security:

All payment transactions are processed through secure, PCI-compliant third-party payment processors as detailed in our Terms and Conditions and Payment Policy. Amino Supply LLC does not store complete credit card or banking information on our servers. Payment information is encrypted and processed securely by our payment service providers.

With respect to other sensitive information, we redirect users to secure pages (HTTPS) before transferring or receiving such data. All account passwords are encrypted and cannot be viewed by our staff.

While we strive to protect your personal information using industry-standard security measures, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

You have certain rights regarding your personal information. You may:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
  • Object to or restrict certain processing of your data
  • Update your communication preferences
  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us at service@aminosupply.com. We will respond to your request within a reasonable timeframe.

Note: Deleting your account or personal information may prevent you from accessing certain features of our website or placing future orders. We may retain certain information as required by law or for legitimate business purposes (such as fraud prevention and legal compliance).

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you in the past 12 months, including:

  • Categories of personal information collected
  • Categories of sources from which information was collected
  • Business or commercial purpose for collecting information
  • Categories of third parties with whom we share information

Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out of Sale: Amino Supply LLC does not sell your personal information to third parties.

Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

How to Exercise Your Rights:

California residents can exercise these rights by:

  • Emailing us at service@aminosupply.com with “California Privacy Rights” in the subject line
  • Logging into your account to update or delete certain information

We will verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf, subject to verification requirements.

Shine the Light Law:

California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. As stated in this policy, we do not share your personal information with third parties for their direct marketing purposes.

Age Requirements and Privacy

Our website is intended for individuals who are at least 21 years of age. We do not knowingly collect personal information from individuals under 21. By creating an account and using our services, you represent that you are at least 21 years old.

If you are a parent or guardian and believe that someone under 21 has provided us with personal information, please contact us immediately at service@aminosupply.com, and we will take steps to delete such information and terminate the account.

United States Operations

Amino Supply LLC operates exclusively within the United States and only ships to addresses within the United States. Our website and services are intended for use by residents of the United States.

Our servers are located in the United States, and all information collected is stored and processed in the United States in accordance with U.S. privacy laws and regulations.

We do not accept orders from or ship products to international addresses. We do not export our products outside of the United States.

Changes to This Privacy Policy

Amino Supply LLC reserves the right to update or modify this privacy policy at any time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this privacy policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us:

Amino Supply LLC
Email: service@aminosupply.com
Website: www.aminosupply.com

This privacy policy was last updated on November 10, 2025.